Ask our AI knowledgebase anything about your project, or browse the common questions below.
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Getting Started
What does Suofeiya USA do?+
We design and manufacture fully custom cabinetry and whole-home interiors — kitchens, closets and wardrobes, bathroom vanities, interior doors, wall panels, balcony storage, and loose furniture. Everything is made to your exact dimensions and finish selections, then shipped and installed.
Do you work with homeowners, or only trade and builders?+
Both. Homeowners work with our design team on a single home, and we also run a retail channel and architecture-services program for designers, builders, and developers doing volume. Tell us which you are when you reach out and we’ll route you to the right team.
How do I start a project?+
The fastest path is to request a quote or book a call. Share your space (rough dimensions or a floor plan, photos help), the rooms you’re tackling, and your style direction. A designer takes it from there.
Design & Customization
How customizable is the cabinetry?+
Fully. Layout, dimensions, door styles, finishes, hardware, internal organization, and lighting are all specified per project — nothing is off-the-shelf. We design around your space rather than asking you to design around stock sizes.
Can you match a specific style or an existing piece?+
In most cases, yes. Bring reference images, a finish you love, or a photo of what you already have, and the design team will spec the closest match our materials and finishes allow.
Will I see what it looks like before I commit?+
Yes. Your designer produces drawings and a detailed specification before anything goes to production, so you approve the layout, finishes, and pricing first.
Pricing & Quotes
How much does a project cost?+
It depends on the rooms, sizes, materials, and finishes — a single wardrobe and a full kitchen are very different. Send your space and selections and we’ll prepare an itemized quote. For ballpark figures on a specific room, ask the AI bar above.
Is the quote itemized?+
Yes. Quotes break out cabinetry, hardware, and shipping/logistics so you can see exactly what you’re paying for and adjust scope if needed.
Shipping, Lead Times & Installation
How long does a project take?+
Lead time runs from design approval through manufacturing and freight. Timelines vary by scope and season, so your designer will give you a schedule with your quote. Ask the AI bar for a current estimate on your room type.
How is everything shipped?+
Finished cabinetry ships by sea freight and is priced by volume (CBM). Shipping and logistics appear as a line item on your quote so there are no surprises at delivery.
Do you handle installation?+
We coordinate installation and provide detailed specs and drawings for your installer. If you don’t have one, tell us your location and we’ll point you in the right direction.
Materials & Warranty
What materials and finishes do you offer?+
A broad range of cabinet boards, door fronts, finishes, and hardware. Your designer will walk you through the options that fit your look and budget, including durability and care for each.
Is there a warranty?+
Yes — our cabinetry is warranted against manufacturing defects. Ask our team for the specific terms that apply to your order, or use the AI bar above for a quick summary.
Still have questions?
Talk to a designer about your space and get an itemized quote.